Terms & Conditions

The following Terms and Conditions shall govern the use of this website by the user. Dura Printing reserves the right to modify or change these rules and conditions at any time without notice or notification to the user. It is advised that users check this page periodically. Dura Printing owns all materials used in the production of our products and does not share or sell said materials to other parties. Dura Printing also reserves the right to distribute free samples or custom-created printed boxes to customers for promotional or exhibition purposes.

Copyright Notice

It is known by the usage of the website that the user is entirely aware that all the information and content displayed on the website, for example, written material, software, data, images, photographs, graphics, illustrations, designs and maps and every other type of content which can be collectively called ‘Our Website Content’, is owned by Dura Printing and any sort of modification, updating, copying, storing, republishing, distribution and transmission of the content is completely not allowed without the legal permission of the website owners.

Information we collect

You understand that any material you upload, share, publicize, or distribute through our website or in collaboration with Our Website Content, will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party, unless you have obtained the proper permissions from the respective owners for such use. You agree that you will not upload, share, publish, or otherwise distribute any content that is abusive, threatening, hateful, or that infringes the intellectual property rights of DuraPrinting.com or any other third party.

Dura Printing does not monitor, supervise, or otherwise control the material shared by users. As such, we cannot guarantee the validity, decency, or morality of the content. Dura Printing will not be responsible for any web content which you find indecent, unlawful, or abusive.

Dura Printing has the right to remove any material that is indecent, abusive or otherwise unlawful, but is not obligated to do so. The company has the authority to keep the content posted to our website or may reveal it if required by (a) sticking to judicial process; (b) applying the terms of service; (c) replying to the assertion that the web content violates the rights of third-parties; or (d) keeping the rights, property or safety of our website and its customers.

It is your responsibility to ensure that you provide Dura Printing with the correct information. Our website is designed solely for human use and any automated means of use is strictly prohibited. If you violate the terms and conditions of Dura Printing, you will be committing a legal offense and will be subject to judicial action.

Return & Refund Policy

If you find any discrepancy in the printing of your product or the product is not printed according to your specifications, you need to notify the company within 3 working days after receiving your order. In the event of faulty printing or unspecified printing, we will reprint your original order but will not refund the money. Defect checking is carried out by the management team. Customers are required to send digital photos of the defective product to the company at their own expense within 7 business days to receive a reprint of their product. There are non-refundable charges for accelerated orders.

Payment, Order Placement & Cancellations

Payment for products on our website is to be made in U.S. currency (USD), and will be received in the same currency. Your order will be processed by our company once we have received the total amount owed from you, including taxes and shipping charges, via an authenticated payment source.

The implications of your order include sending the company a final form of the product or service via electronic means or a hard copy of what is ordered. Once you are satisfied with what you want from us, the task is sent to the press department. Please be aware that no changes can be made regarding timing and design after it has been sent to the press department. You may cancel the order within 4 hours of proof approval. If you decide on the cancellation it will cost you 20$ and 5% of the total payment you made for your order. If a customer decides to cancel their order after 24 hours, this will cost them 50% of the total payment of their order to cover-up for the resources the company wasted in making the product. Although, it is not guaranteed that orders can be canceled after the 24-hour time limit.

Any Amendments to our Terms & Conditions

Dura Printing reserve the right to amend any section of our website or Terms and Conditions at any time without notice to customers. The new changes will come into effect as soon as they are part of the terms and conditions on our website. If you continue to use the website after new changes to the terms, this will be seen as your acceptance of the new changes.

Want to contact Dura Printing?

For any questions or concerns, please email us at info@duraprinting.com or call us at (814) 376 3787.