1️⃣ Use of Website

• You agree to use this website for lawful purposes only.

• You will not attempt to misuse, disrupt, or compromise the functionality of the site.

• All content, images, and designs on this website are owned by Dura Printing and may not be copied or reproduced without written permission.

2️⃣ Products & Services

• We specialize in custom packaging, box printing, labels, stickers, and other branding materials.

• All products are custom-made to order and therefore may have slight variations in color, size, or finish.

• Design proofs will be shared for approval before production begins.

3️⃣ Orders & Payments

• Orders are only processed once payment has been received.

• We accept PayPal, credit cards, bank transfers, and other secure methods.

• Pricing may change without prior notice but confirmed orders are charged at the agreed rate.

4️⃣ Shipping & Delivery

• Delivery timelines vary depending on product type, order size, and destination.

• While we aim to deliver within the estimated time, delays may occur due to factors beyond our control (e.g., courier delays, customs clearance).

• Customers are responsible for providing accurate shipping details.

5️⃣ Returns & Refunds

• Since our products are custom-made, returns and refunds are generally not accepted.

• If a product is defective or incorrect due to our error, we will work with you to provide a replacement or suitable solution.

• Claims must be submitted within 7 days of receiving the order.

6️⃣ Intellectual Property

• All designs, packaging templates, logos, and branding created by Dura Printing remain our intellectual property unless purchased under a separate agreement.

• Client-provided artwork is the responsibility of the client. By submitting designs, you confirm you hold the rights or necessary permissions.

7️⃣ Limitation of Liability

• Dura Printing is not responsible for indirect damages, loss of profit, or delays caused by third-party carriers.

• Our liability is limited to the value of the order placed.

8️⃣ Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date.