Custom Packaging FAQ
We’ve gathered the most frequently asked questions about our custom packaging and printing services to help you make informed decisions. If you don’t find your answer here, feel free to reach us directly.
General Questions
We specialize in custom packaging solutions including boxes, labels, stickers, and printing for all industries. From bakery boxes to cosmetic packaging, we provide tailored solutions.
Yes, our in-house designers can assist with artwork setup, dieline adjustments, and brand-focused designs.
Absolutely! We provide digital mockups for free and physical samples upon request.
Orders & Pricing
Our MOQ varies by product, typically starting from 100–500 units, depending on packaging type.
Use our Get a Quoteform on the website, and our team will respond within 24–48 hours.
Yes, we offer tiered pricing—the larger your order, the lower the unit cost.
Shipping & Delivery
Yes, we serve clients worldwide, using reliable courier and freight partners.
Standard production is 4–7 business days after design approval. Rush orders are also available.
Yes, once your order is dispatched, you’ll receive a tracking ID for real-time updates.
Customization & Quality
We offer offset, digital, foil stamping, embossing, UV coating, lamination, and other advanced finishes.
Yes, we provide sustainable materials including recycled cardboard and biodegradable packaging.
Every order goes through a multi-step inspection process—from printing accuracy to finishing details.
Payments & Policies
We accept PayPal, credit cards, bank transfers, and other secure methods.
Since packaging is custom-made, returns are limited. However, if there’s a defect, we’ll work with you to resolve it.
Yes, we use SSL encryption and trusted payment gateways for complete security.
Still Need Help?
Didn’t find your answer here? Our support team is just a click away.
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